Looking for a Zendesk alternative? Get shared inbox, knowledge base, and product feedback in one platform for a fraction of Zendesk Suite pricing.
Try feedto.me Free →| Feature | feedto.me | Zendesk |
|---|---|---|
| Shared Inbox | ||
| Knowledge Base | Suite Options | |
| Feedback Boards | ||
| Public Roadmap | ||
| Integrated Changelog | ||
| Complex Workflow Routing | ||
| In-App Widget | ||
| Custom Domains | Pro | Enterprise |
* Zendesk pricing is per agent. With 3 agents, Suite Professional is $345/month.
Transparent, public pricing
Complex or hidden pricing
Save more than €3,500/year vs Zendesk.
Zendesk is one of the most recognized and capable support platforms on the market. If you run a large support organization with complex enterprise workflows and a dedicated admin team, Zendesk can be a solid fit.
But for startups, agencies, and small to mid-sized businesses, Zendesk often feels oversized: expensive, complex, and disconnected from product feedback and planning. That is exactly why teams are switching to feedto.me.
Zendesk pricing scales per seat. As your team grows, costs increase quickly. In many startup teams, founders and developers also need visibility into support conversations. With seat-based pricing, that access becomes expensive.
feedto.me removes that friction. Our Pro plan at €49/month gives you the essential stack in one place.
Support should not live in isolation. When customers ask for features in a support conversation, those insights should flow directly into product planning.
With feedto.me, you can convert inbox conversations into feedback requests, prioritize them, and publish progress in your public roadmap without stitching multiple tools together.
Zendesk is a strong option if you need enterprise-scale call center tooling, advanced telephony routing, or heavy enterprise support operations.
For most SaaS teams, feedto.me provides the practical support and product-feedback workflow you need to move faster and keep customers engaged.
You are not penalized for team growth. Pay €49/month instead of paying per support teammate.
Zendesk handles support, but feedto.me connects conversations directly to roadmap planning.
No heavy setup project. You can launch in minutes, not weeks.
Feedback, roadmap, changelog, knowledge base, and inbox under one subscription.
We use cookies to improve your experience and analyze site usage. You can accept or reject non-essential cookies. Learn more