How to cancel your subscription

Last updated: Oct 25, 2026

Cancelling Your Subscription

You can cancel your subscription at any time.

Steps to cancel

  1. Go to Settings → Billing
  2. Click "Manage Billing"
  3. In the Stripe portal, click "Cancel plan"

What happens when you cancel

  • Your paid features remain active until the end of your current billing period
  • After that, your account reverts to the free plan
  • Your data is not deleted — you can still access your restaurants and menus
  • You can re-subscribe at any time

Downgrade effects

When reverting to the free plan:

  • Only 1 restaurant will be accessible (you choose which one)
  • Menu items are capped at 50
  • Premium themes revert to default
  • pide.bar branding will appear on your menu

Need help?

If you're cancelling due to an issue, let us know! We'd love to help resolve it before you go.

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